Retail CRM & Marketing Manager

Retail CRM & Marketing Manager

On behalf of our customer, a renown Swiss-made watch brand, we are looking for a Retail CRM & Marketing Manager 100% (H/F)

Location :

Bienne area

Responsabilities :

  • Drive the usage of the CRM tool by the boutiques while leading the development and implementation of the new tool in close collaboration with IT and Marketing
  • Improve the use of the CRM tool and update the usage guidelines
  • Track the CRM Usage Stores to identify the performances and recommend actions on how to improve CRM usage
  • Train Store Managers and Sales Associates as part of retail conferences
  • Ensure consistency of brand image across the full boutique network
  • Update boutique standards guidelines
  • Organize and execute annual Retail conference for Retail & Boutique managers

Your profile :

  • Master’s or Bachelor’s degree
  • Experience of retail marketing/CRM required
  • Sucessful experience of several years in training
  • Excellent technical understanding and knowledge in CRM systems
  • Team spirit, sense of service and excellent communication skills
  • Proactive and autonomous, ability to manage priorities and demonstrate flexibility
  • Fluent in English and French. Any other language is an asset

Further information :

  • Interesting career development possibilities
  • Entry date : to be define
Veuillez noter que seules les candidatures correspondant au profil recherché recevront un retour de notre part.


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